Field Assurance Complaints Lab Tech I - Exp in regulated industry (Remote work for MST Hrs)

Remote, USA Full-time
Position : Field Assurance Complaints Lab Tech I - Exp in regulated industry (Remote work for MST Hrs) Location : Salt Lake City, UT Duration : 3 Months Total Hours/week : 40.00 1st Shift Client : Medical Devices Company Job Category : Quality Level of Experience : Entry Level Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT) Work days/hours: M - F 8am - 5pm (MST) Remote Position - Can be located anywhere in the US as long as they can work MST hours. Job Description • This position reports to an Engineer within the client Field Assurance Department. • This department is responsible for fielding and processing of customer complaints about products. • The complaints may come from patients, health care providers including physicians, nurses, or other health care staff. • This department investigates the root cause of failure, and processes reports to regulatory authorities. • This position will be responsible for supporting the complaint management team through management and processing of digital records and performance of data reporting. • Must have experience working with electronic record management systems, be able to manage data and create reports through competent use of Excel. • Excellent communication required. Education • Associates degree or two years of experience within a regulated industry. Experience • Preference for candidates with background in data entry, processing, analysis, with a high degree of accuracy. • Preference for candidates with experience in a regulated industry • Must have a demonstrat3ed background for use of Microsoft Excel to: manage datasets, create charts, Excel tables, pivot tables, and usage of Excel functions.
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