**Experienced Virtual Sales and Customer Service Representative – Evening and Weekend Shift**

Remote, USA Full-time
Are you a highly motivated and results-driven individual with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, technology-rich environment and have a desire to grow your skills in multiple industries? If so, we invite you to join blithequark's dynamic team of Perceptionists as a Virtual Sales and Customer Service Representative. **About blithequark and the Perceptionist Team** blithequark is a leading provider of small business call center services, dedicated to helping entrepreneurs and small business owners capture 100% of their sales opportunities. Our team of expert Perceptionists acts as an extension of our clients' businesses, providing personalized and helpful caller experiences that build trust and confidence in their brand. With over 21 years of experience, we've established ourselves as one of the largest North American providers of small business call center services. **Job Responsibilities and Essential Functions** As a Virtual Sales and Customer Service Representative, you will be responsible for delivering exceptional customer experiences, building trust and confidence in our business, and driving sales growth for our clients. Your key responsibilities will include: * Making a great first impression on the phone and in person, fostering a personalized and helpful experience for clients * Quickly determining the nature of objections and responding appropriately using active listening skills * Being proactive and committed to taking action to resolve customer needs * Understanding the importance of attention to detail and improving skills through practice * Applying new knowledge or skills quickly and solving problems without being asked * Enjoying working in a technical workplace and collaborating with a team of experts **Benefits and Incentives** As a member of our team, you can expect: * Monthly incentive potential to reward your hard work and dedication * Attendance and retention bonuses to recognize your commitment to excellence * Paid time off to recharge and refocus * Eligibility for medical, dental, and vision insurance to support your overall well-being * Opportunities for career growth and professional development in a dynamic and fast-paced environment **Required Qualifications** To succeed in this role, you will need: * A minimum of 4 years of sales or customer service experience, with a proven track record of meeting individual and team goals * Strong PC and problem-solving skills, with the ability to learn technical and professional knowledge quickly * Excellent verbal and written communication skills, with a passion for delivering exceptional customer experiences * Office experience in the following industries is a plus: Home Inspection, Carpet Cleaning, Maid Service, Handyman **Work Environment and Culture** As a Virtual Sales and Customer Service Representative, you will work from the comfort of your own home, using your own computer and equipment. You will be part of a dynamic and supportive team, working collaboratively to drive sales growth and deliver exceptional customer experiences. Our culture is built on a commitment to excellence, a growth mindset, and a passion for delivering positive and healthy relationships. **How to Apply** If you're a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your resume, including your personal email and location, to [insert contact information]. We look forward to hearing from you! **About the Company** blithequark is a leading provider of small business call center services, dedicated to helping entrepreneurs and small business owners capture 100% of their sales opportunities. With over 21 years of experience, we've established ourselves as one of the largest North American providers of small business call center services. For more information about us, please visit our website at [insert website URL]. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job
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