**Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Inbound Customer Experience Specialist**

At arenaflex, we're not just a customer service company – we're a team of passionate individuals dedicated to creating memorable experiences for our customers and each other. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be at the forefront of delivering exceptional support experiences that leave a lasting impact. Join our dynamic team and discover a career that's full of possibilities, growth, and opportunities to make a real difference. **About arenaflex** arenaflex is a global leader in the customer experience (CX) industry, with a presence in over 45 countries and a team of 170,000 associates worldwide. We're the trusted partner for 750+ of the world's leading brands, from Fortune 500 companies to local startups. Our mission is to Create Connection. Value Conversation. We believe that every action, no matter how small, has a significant impact on our customers, teams, and communities. At arenaflex, we celebrate the small moments and big wins with our clients and with each other. **Responsibilities** As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for: * Providing basic technical support via phone or chat to our customers * Delivering an exceptional support experience that exceeds customer expectations * Interacting and communicating effectively with a variety of customers, including those with diverse backgrounds and needs * Providing a memorable and delightful experience that leaves a lasting impression * Collaborating with our team to resolve customer issues and concerns in a timely and efficient manner * Staying up-to-date with product knowledge and technical skills to provide accurate and effective support **Work with Us and You'll Enjoy** * Working from the comfort of your own home, with the flexibility to create your own schedule * Computer equipment provided, including a monitor, to ensure you have everything you need to succeed * A full-time schedule with the opportunity to become permanent, depending on performance and business needs * Competitive hourly rate of $14/hour, with incentive opportunities to reward your hard work and dedication * Hands-on, 100% paid training to ensure you have the skills and knowledge you need to succeed * Internal mobility opportunities, with 84% of our managers promoted from within * Employee discounts and referral bonuses to show our appreciation for your hard work and dedication * EverBetter wellness program to support your physical and mental well-being **Location Requirements** * Must live in the United States * Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings * Must reside in one (1) of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming **Qualifications** * Flexible to the needs of the business, with a willingness to adapt to changing circumstances * High School Diploma or GED Equivalent * 18 years of age **Equipment and Internet Requirements** * 1 Stand Alone Monitor (19 inch) * Hardwired internet connection (no satellite or wireless) * Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up * A Working Phone Line (Home Phone or Mobile) * Home office must be a noise/distraction-free environment * Desk and an ergonomic chair **Why Join arenaflex?** * We're a global leader in the customer experience (CX) industry, with a presence in over 45 countries * We're the trusted partner for 750+ of the world's leading brands, from Fortune 500 companies to local startups * We believe in creating memorable experiences for our customers and each other * We celebrate the small moments and big wins with our clients and with each other * We're committed to selecting, developing, and rewarding the best person for the job, without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law **How to Apply** If you're passionate about delivering exceptional customer experiences and making a real difference, we want to hear from you! Apply now by visiting our website at [www.arenaflex.com]( and clicking on the "Apply Job" button. Don't miss out on this opportunity to join our dynamic team and start your career with arenaflex today! Apply for this job