**Experienced Live Chat Specialist – Automotive Industry Customer Service Representative**

Are you a customer service enthusiast with a passion for technology and a knack for building strong relationships with clients? Do you thrive in a fast-paced environment where no two conversations are ever the same? If so, we're excited to announce that blithequark, a leading provider of innovative solutions for the automotive industry, is seeking a highly skilled and motivated Live Chat Specialist to join our team! As a Live Chat Specialist at blithequark, you will play a critical role in delivering exceptional customer experiences to our clients' customers. You will engage in online conversations, providing accurate information about our products and services, and work closely with our clients to turn conversations into leads that drive revenue growth. If you're a positive and energetic individual with a strong ability to multitask and adapt to change, we encourage you to apply for this exciting opportunity. **About blithequark** blithequark is a dynamic and innovative company that prides itself on its relaxed, yet professional and fun work environment. We're committed to fostering a culture of collaboration, creativity, and continuous learning, where our employees feel valued, supported, and empowered to grow. Our team is passionate about delivering exceptional customer experiences and making a meaningful impact in the automotive industry. **Responsibilities** As a Live Chat Specialist at blithequark, your key responsibilities will include: * Handling a wide variety of customer inquiries via online chat, providing accurate and timely responses to their questions and concerns * Providing detailed information about our products and services, including features, benefits, and pricing * Narrowing down on appointment information to schedule appointments and ensure seamless customer experiences * Capturing customer contact information for lead generation and client review, ensuring accurate and up-to-date records * Summarizing interactions based on customer needs for client review, providing valuable insights and feedback * Developing and maintaining a knowledge base of our evolving products and services, staying up-to-date on industry trends and developments **Qualifications** To succeed in this role, you will need: * Previous experience in retail customer service or the automotive industry, although not necessary, is preferred * Basic internet and window-based computer skills, with a strong ability to multitask and adapt to change * A positive and professional demeanor, with excellent written and verbal communication skills * Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks effectively * Gaming experience is helpful, but not required **Requirements** To be considered for this role, you must: * Reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin * Own your own computer or laptop with a webcam and microphone * Be able to attend four weeks of paid, remote training via Zoom, Tuesday through Saturday, from 11:00 AM - 7:30 PM EDT * Be able to work five days a week, including a Saturday or Sunday **Benefits** As a Live Chat Specialist at blithequark, you will enjoy a range of benefits, including: * Competitive hourly rate of $13.00 per hour * Opportunities for career growth and professional development * Comprehensive benefits package, including 401(k), dental insurance, health insurance, and vision insurance * On-the-job training and support to ensure your success in the role * Referral program and other incentives to recognize and reward your contributions **Work Environment** As a remote employee, you will work from the comfort of your own home, with the flexibility to manage your schedule and work at your own pace. Our team is collaborative and supportive, with regular check-ins and feedback to ensure your success. **How to Apply** If you're a motivated and customer-focused individual with a passion for technology and the automotive industry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Opportunity Employer** blithequark is an equal opportunity employer, committed to fostering a diverse and inclusive work environment. We welcome applications from qualified candidates of all backgrounds and perspectives. **Application Questions** To ensure your application is complete, please answer the following questions: * Do you own your own computer or laptop with a webcam and microphone? * Are you able to attend four weeks of paid, remote training via Zoom, Tuesday through Saturday, from 11:00 AM - 7:30 PM EDT? * Are you able to work five days a week, including a Saturday or Sunday? * Do you reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin? We look forward to reviewing your application and welcoming you to our team! Apply for this job