**Experienced Customer Implementation Specialist – Activation Services Team at blithequark**

Are you a seasoned professional with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join our dynamic Activation Services team at blithequark as a Customer Implementation Specialist. In this pivotal role, you will be responsible for managing implementation projects, identifying and managing customer expectations, and developing project plans to ensure seamless and high-quality implementations. **About blithequark** blithequark is a leading provider of innovative solutions that empower businesses to thrive in an ever-evolving landscape. Our commitment to excellence, customer satisfaction, and employee growth has earned us a reputation as a trusted partner in the industry. As a key member of our team, you will be part of a collaborative and dynamic environment that fosters creativity, innovation, and continuous learning. **Key Responsibilities** As a Customer Implementation Specialist at blithequark, your primary responsibilities will include: * Managing implementation projects from start to finish, ensuring timely and high-quality delivery * Identifying and managing customer expectations, providing clear communication and project updates * Developing project plans, including resource allocation, timelines, and budgeting * Collaborating with cross-functional teams, including sales, marketing, and technical support * Troubleshooting product issues and providing technical support to customers * Establishing credibility with clients at various levels through industry, product, and technical knowledge * Providing exceptional customer service, ensuring customer satisfaction and loyalty **Requirements** To succeed in this role, you will need: * 3+ years of project management or software implementation experience * Strong troubleshooting skills for product issues * Ability to establish credibility with clients at various levels through industry, product, and technical knowledge * Excellent communication (oral, written, interpersonal) skills * Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously * Proficiency in project management tools and software, such as Asana, Trello, or MS Project * Bachelor's degree in Business Administration, Computer Science, or a related field **Preferred Qualifications** While not required, the following qualifications would be advantageous: * Experience with CRM software, such as EZLynx * Knowledge of software development life cycles and agile methodologies * Certification in project management, such as PMP or Agile * Experience working in a fast-paced, dynamic environment * Strong analytical and problem-solving skills **Skills and Competencies** To excel in this role, you will need to possess the following skills and competencies: * Strong communication and interpersonal skills, with the ability to build rapport with customers and internal stakeholders * Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues * Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously * Proficiency in project management tools and software * Ability to work in a fast-paced, dynamic environment, with a high level of adaptability and flexibility * Strong attention to detail, with a focus on quality and customer satisfaction **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to the growth and development of our employees. As a Customer Implementation Specialist, you will have opportunities to: * Develop your project management and software implementation skills, with training and support from our experienced team * Collaborate with cross-functional teams, including sales, marketing, and technical support * Participate in regular team meetings and training sessions, to stay up-to-date on industry trends and best practices * Take on additional responsibilities and projects, to challenge yourself and grow your skills * Enjoy a competitive salary and benefits package, including medical, dental, and vision coverage, holiday and vacation time, health & wellness days, and a bonus day for your birthday **Work Environment and Company Culture** At blithequark, we pride ourselves on our collaborative and dynamic work environment. Our office is designed to foster creativity, innovation, and continuous learning, with: * Open-concept workspaces and collaborative areas * Regular team meetings and training sessions * Access to the latest technology and tools * A focus on work-life balance, with flexible hours and remote work options * A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive work environment **Compensation, Perks, and Benefits** We offer a competitive salary and benefits package, including: * Medical, dental, and vision coverage * Holiday and vacation time * Health & wellness days * A bonus day for your birthday * Access to a 401(k) retirement plan * Flexible hours and remote work options * Professional development opportunities, including training and education assistance **Conclusion** If you are a motivated and experienced professional with a passion for delivering exceptional customer experiences, we invite you to join our dynamic Activation Services team at blithequark as a Customer Implementation Specialist. With a focus on customer satisfaction, employee growth, and continuous learning, we offer a unique and rewarding work environment that will challenge and inspire you. Apply today to take the first step in your career journey with blithequark! Apply for this job