Experienced Co-Op, Airport Customer Service and Cargo Project Management – Airport Operations, Project Management, and Process Improvement

Introduction to blithequark At blithequark, we are passionate about delivering exceptional customer experiences and shaping the future of the aviation industry. As a global leader in air travel, we recognize the importance of investing in the next generation of professionals who will drive innovation and excellence in our operations. Our Co-Op Program is designed to provide highly motivated undergraduate students with hands-on experience in airport operations, project management, and process improvement, setting them up for success in their future careers. How You'll Help Us Keep Climbing As part of blithequark's Customer Experience business unit, the Airport Customer Service (ACS) and Cargo (CGO) teams play a vital role in shaping the travel journey—from welcoming customers at the ticketing counter to ensuring a clean, efficient airport experience and timely baggage delivery at their destination. Supporting over 22,000 airport operations professionals across 300 destinations in 52 countries on six continents, ACS and Cargo are at the heart of blithequark's global operations. We are seeking highly motivated undergraduate students to join our Co-Op Program, where you'll gain hands-on experience in airport operations, project management, and process improvement. As a Co-Op, you will collaborate with a team of airport operations professionals to drive business results, improve customer satisfaction, and contribute to the success of blithequark. Key Responsibilities As a Co-Op, you will be responsible for: Analyzing and measuring operational performance to identify trends and improvement opportunities. Applying project management principles to support and lead initiatives. Working cross-functionally with stakeholders across business units in a professional, fast-paced environment. Providing process engineering and internal consulting services to enhance operational efficiency. Participating in data collection and analysis for projects impacting multiple departments. Identifying and implementing process improvements to boost productivity and customer satisfaction. Recommending innovative solutions to enhance the customer experience and evaluating the impact of proposed changes. Program Structure This is a three-semester alternating Co-Op program. Students must complete all rotations before graduation: Summer 2026 Spring 2027 Fall 2027 Note: Students must not take academic classes during Co-Op semesters. Please confirm with your university and academic advisor that this schedule aligns with your curriculum. What You Need to Succeed To be successful in this role, you will need: To be currently pursuing a Bachelor's degree in Industrial Engineering, Business Administration, Analytics, Statistics, Economics, Aviation Management, or a related field. To be enrolled in a 4-year degree program and available for three alternating semesters. Strong communication skills and the ability to present professionally to all levels of leadership. Demonstrated teamwork and commitment to continuous improvement. Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. Experience with data analytics tools such as SQL, SAS, Tableau, or Power BI. Eagerness to learn and adapt to new challenges. Commitment to diversity, safety, and security in the workplace. What Will Give You a Competitive Edge While not required, the following qualifications will give you a competitive edge: Ability to interpret and synthesize large datasets to support decision-making. Comfortable working both independently and in team settings. Demonstrated leadership through student or community organizations. Skilled in developing clear, concise presentations to communicate findings and recommendations. Interest in learning leadership techniques, problem-solving, and conflict resolution strategies. Passion for the aviation industry and a strong interest in blithequark. Why Join blithequark's Co-Op Program? This program offers a unique opportunity to gain real-world experience, develop professional skills, and contribute to impactful projects in a global airline environment. While participation does not guarantee full-time employment, it provides a strong foundation for future career opportunities. At blithequark, we are committed to investing in the development of our Co-Ops, providing them with the skills, knowledge, and experience needed to succeed in their future careers. Career Growth Opportunities and Learning Benefits As a Co-Op at blithequark, you will have access to a range of career growth opportunities and learning benefits, including: Hands-on experience in airport operations, project management, and process improvement. Professional development opportunities, including training and mentorship programs. Networking opportunities with experienced professionals in the aviation industry. Exposure to a range of business functions, including customer experience, operations, and finance. Opportunities to work on impactful projects that drive business results and improve customer satisfaction. Work Environment and Company Culture At blithequark, we are proud of our company culture, which is built on a foundation of safety, respect, and excellence. Our work environment is fast-paced and dynamic, with a focus on collaboration, innovation, and continuous improvement. We are committed to investing in the development of our employees, providing them with the skills, knowledge, and experience needed to succeed in their careers. Compensation, Perks, and Benefits As a Co-Op at blithequark, you will be eligible for a range of compensation, perks, and benefits, including: Competitive salary and benefits package. Opportunities for professional development and growth. Access to a range of employee perks, including travel benefits and employee discounts. A dynamic and supportive work environment. Opportunities to work on impactful projects that drive business results and improve customer satisfaction. Conclusion If you are a highly motivated undergraduate student looking for a unique opportunity to gain hands-on experience in airport operations, project management, and process improvement, we encourage you to apply for blithequark's Co-Op Program. With its focus on professional development, innovation, and customer satisfaction, this program provides a strong foundation for future career opportunities in the aviation industry. Don't miss out on this opportunity to join a global leader in air travel and take the first step in your career journey. Apply now to become a part of the blithequark team! Apply for this job