**Experienced Client Achievement Supervisor – Scaling ChatGPT Business Item Adoption**

Remote, USA Full-time
At arenaflex, we're on a mission to push the limits of artificial intelligence and make it a force for good. As a key member of our team, you'll play a vital role in helping our early adopters of ChatGPT achieve their business objectives and scale their adoption of our innovative product. If you're passionate about delivering exceptional client experiences, have a strong track record of scaling client success, and are committed to the safe and responsible development of artificial intelligence, we want to hear from you. **Job Summary:** We're seeking an experienced Client Achievement Supervisor to join our team and work closely with our most memorable ChatGPT business item clients. As a Client Achievement Supervisor, you'll be instrumental in driving the adoption of our new product, identifying client needs, delivering a fantastic experience, and scaling the contribution long-term. You'll work closely with our Business, Product, and Design teams, and report to the Head of Growth. **Key Responsibilities:** * Deliver a remarkable client experience, creating and supporting strong client relationships to understand their business objectives and needs. * Execute and run client onboarding and enablement sessions with a "train the coach" model to empower scale. * Develop and execute client success plans that outline goals, potential challenges, KPIs, and timelines. * Systematize best practices, guides, and FAQs based on client communications. * Gather and hand-off client feedback to internal partners, identifying themes across clients to integrate into product planning. * Collaborate closely with the Outreach team to ensure seamless handoff between pre- and post-sales. **Requirements:** * Strong history of delivering and scaling a remarkable client experience. * Exceptional communication and interpersonal skills, particularly when engaging with executives and leaders. * Proactive ability to identify trouble spots in the product and with our clients. * Modest mindset, willingness to help others, and a desire to fill in knowledge gaps to drive success for both your team and our clients. * Ability to work with high velocity, possess strong critical thinking skills, and excel in continuous context switching, managing multiple projects simultaneously with extensive ownership, and prioritizing tasks. * Personal commitment to promoting the safe and responsible development of artificial intelligence. **What We Offer:** * Competitive salary of $25/hour * Comprehensive benefits package, including: + Medical, dental, and vision insurance for yourself and your loved ones + Mental health and wellness support + PRSA plan with 6% employer matching + Unlimited time off * Opportunity to work with a cutting-edge technology company that's shaping the future of artificial intelligence * Collaborative and dynamic work environment with a team of passionate and talented individuals * Professional growth and development opportunities in a rapidly evolving industry **About arenaflex:** arenaflex is a leading artificial intelligence research and organization dedicated to ensuring that broadly useful artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of artificial intelligence systems and strive to bring them to the world through our products safely. Artificial intelligence is a powerful tool that should be developed with safety and human needs at its core, and to achieve our mission, we must include and value the diverse perspectives, voices, and experiences that comprise the full range of humanity. **Join Our Team:** If you're passionate about delivering exceptional client experiences, have a strong track record of scaling client success, and are committed to the safe and responsible development of artificial intelligence, we want to hear from you. Apply now to become a part of our dynamic team and help shape the future of artificial intelligence. Apply Now! Apply for this job
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