Client Service Professional, Personal Debt Solutions

Remote, USA Full-time
BDO Canada is a firm built on a foundation of positive relationships with their people and clients, providing exceptional service and fostering a people-first culture. They are seeking a Client Service Professional to join their Office Administration team in Timmins, responsible for attending to customer inquiries, providing administrative support, and maintaining the front desk and reception area. Responsibilities Attending to customer inquiries; whether by phone or walk-in, in a timely and professional manner Receiving and routing calls, providing directory assistance, and directing inquiries to proper departments or individuals Providing administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functions Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etc Receiving and processing payments Maintaining the front desk and reception area in an organized and professional manner Sort and deliver incoming mail, cheques, and courier packages, post outgoing mail Assisting in setting up of meeting rooms for training and various events Maintain the appearance and cleanliness of the kitchen and meeting rooms Ensure reception is open/closed appropriately, ensure security requirements are set each night and holidays Providing administrative support where needed to the team including, but not limited to, document preparation, electronic filing of documents internally and externally, and maintaining a shared email inbox with another reception team Various other duties as required Skills Experience in a professional reception role and general administrative duties is advantageous Ability to stay organized within a busy work environment Ability to support high level management demands with a strong attention to detail Deadline and detail-oriented with the ability to work independently Exceptional time management, organization and prioritization skills Ability to work with and maintain confidentiality with sensitive information Professional demeanor Proficiency with Microsoft Office Suite Excellent communication and interpersonal skills Ability to work flexible hours and overtime as needed A Business Diploma, Office Administration course or similar is highly regarded Benefits Flexible benefits from day one Market leading personal time off policy Reimbursement for wellness initiatives that fit your lifestyle Company Overview BDO is a professional services firm that serves clients of all sizes in virtually all business sectors. It was founded in 1921, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is
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