Call Center Rep-Guest Service Call Ctr (Lake Buena Vista, FL) PT Bench
About the position Responsibilities • Provide outstanding guest service to a wide range of guests. • Answer general questions regarding various topics related to Walt Disney World Resort. • Support guests with inquiries about Walt Disney World Resort Hotels. • Handle conflict resolution and make quick decisions as needed. Requirements • Proficiency with a Microsoft Windows environment and comfortable working on dual monitors. • Ability to handle conflict resolution and make decisions quickly. • Flexibility and adaptability to the fluctuating needs of the operation. • Maintain confidentiality with critical information. • Strong written and verbal communication skills. • Availability for three weeks of full training. Nice-to-haves • Experience in a call center or customer service environment. • Familiarity with Walt Disney World Resort and its offerings. Benefits • Competitive hourly wage starting at $19.16/hour. • Flexible scheduling options. Apply tot his job