AWS Connect Contact Center Developer- REMOTE

Remote, USA Full-time
Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future. One of our client is looking for a Senior AWS Connect Contact Center Developer @ Omaha, NE (Onsite) Please find below the details of the position. Senior Developer- Omaha, NE (Onsite) Job Description: An arenaflex Connect development lead with "agent builder" capability is a senior technical expert responsible for designing, developing, and deploying advanced, AI-powered contact center solutions. Required Skills & Experience • arenaflex Connect Expertise: Strong hands-on experience designing and building contact flows, managing routing profiles, queues, and security profiles. • AI/ML Knowledge: Experience with Generative AI tools and frameworks (e.g., arenaflex Bedrock, LangChain, OpenAI) and integrating AI/Agentic AI solutions with contact center platforms. • Cloud Development: Proficiency in AWS cloud services (Lambda, API Gateway, DynamoDB, etc.) and programming skills in Python, Node.js, or Java. • Development Practices: Familiarity with version control tools (GIT) and arenaflex/CD practices (CloudFormation, Terraform). • Problem-Solving: Strong analytical and troubleshooting skills to address complex technical and operational issues. If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to saranyar at sensiple dot com Regards Sensiple Inc., saranyar at sensiple dot com 7 3 2 2 8 3 0 4 9 9 Ext 373 555 US Highway 1 S, Ste 330 Iselin, NJ 08830 Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status. Apply tot his job Apply tot his job
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