Application Engineer
WITTENSTEIN North America is committed to being a world-class partner of intelligent mechatronic drive technology and servo systems. They are seeking an Application Engineer to provide technical support, develop specifications, and conduct product demonstrations while collaborating with international teams to improve product offerings. Responsibilities Provide answers to technical questions from customers as well as cyber sales, customer service and other department personnel concerning the proper and optimum application of the full range of products offered by cyber motor. Particular products and areas of competence will be assigned and stressed on an individual basis in agreement between the employee and supervisor Analyze customer needs, then develop and write formal technical specifications, performance requirements and proposals for application and integration of products for customer applications including simulating customer applications either in the laboratory environment or through computer program simulation to resolve problems or confirm proper sizing and control solutions Prepare formal presentation material and assist in giving product demonstrations and presentations at customer sites and here at our facility when customers visit. Also give training to sales, representatives and customers personnel on product applications, usage, maintenance and repair Work with service, development and product engineering in Germany and Japan to recognize and diagnose chronic problems and failure mechanisms and provide solutions to improve the products Participate in meetings, seminars and training sessions to stay appraised of new developments in the field. Acquires new technology skills through attendance at in-house training seminars as well as commercial or academic training courses Analyze competitive product features and performance to identify technical strengths and weaknesses with respect to our respective products and solutions Perform other duties as assigned Practical knowledge of mechanical/electrical systems and their use Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, and governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public Ability to work with mathematical concepts such as calculus, differential equations, analytic geometry and fundamentals of plane and solid geometry, trigonometry, and algebra Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations Ability to work independently on single items as well as cohesively and efficiently as part of a team Knowledge of Contact Management systems; Database software; Development software; Manufacturing software; Project Management software, spreadsheet software and Word Processing software Skills Provide answers to technical questions from customers as well as cyber sales, customer service and other department personnel concerning the proper and optimum application of the full range of products offered by cyber motor Analyze customer needs, then develop and write formal technical specifications, performance requirements and proposals for application and integration of products for customer applications including simulating customer applications either in the laboratory environment or through computer program simulation to resolve problems or confirm proper sizing and control solutions Prepare formal presentation material and assist in giving product demonstrations and presentations at customer sites and here at our facility when customers visit Give training to sales, representatives and customers personnel on product applications, usage, maintenance and repair Work with service, development and product engineering in Germany and Japan to recognize and diagnose chronic problems and failure mechanisms and provide solutions to improve the products Participate in meetings, seminars and training sessions to stay appraised of new developments in the field Acquire new technology skills through attendance at in-house training seminars as well as commercial or academic training courses Analyze competitive product features and performance to identify technical strengths and weaknesses with respect to our respective products and solutions Perform other duties as assigned Practical knowledge of mechanical/electrical systems and their use Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, and governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public Ability to work with mathematical concepts such as calculus, differential equations, analytic geometry and fundamentals of plane and solid geometry, trigonometry, and algebra Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations Ability to work independently on single items as well as cohesively and efficiently as part of a team Knowledge of Contact Management systems; Database software; Development software; Manufacturing software; Project Management software, spreadsheet software and Word Processing software Bachelor's degree in engineering or related technical field is required Previous engineering experience in the electromechanical and / or servo systems industry is preferred Benefits Great Place To Work Certified Bonus Opportunity up to 5% annually Competitive Base Salary Excellent Health Benefits Ability to work from home 2 days per week Monthly medical premiums 50% to 75% below market Annual deductible & copays below market Higher % of medical coverage than market No monthly dental and vision premiums Annual profit-sharing opportunity up to 5% Matching 401(k) contribution Wellness reimbursement (50% up to $500/year) Wellness rewards redeemed for gift cards Short-Term Disability Insurance & Long-Term Disability Insurance Accidental Death & Dismemberment Insurance Life Insurance Flexible Spending Accounts (Medical and Dependent Care) Tuition Reimbursement Company Overview As manufacturer of the world's first precision planetary gearbox, WITTENSTEIN is a global leader motion control systems for industrial, energy, aerospace, simulation and other industries. It was founded in 1949, and is headquartered in Bartlett, Illinois, USA, with a workforce of 51-200 employees. Its website is