Accounting and Finance Consulting – Supervisor, Payroll Specialist

Remote, USA Full-time
Job Description: • Responsible for leading a team of Payroll Service Associates and Senior Associates via daily interaction and conducts one-on-one meetings to develop consultants, troubleshoot and prioritize work • Support practice management to assess your team’s performance and deliver positive and constructive feedback • Coach and mentor fellow teammates, leading and encouraging knowledge share within the team and company • Serves as the first point of escalation for internal employees as well as clients • Supports practice management in determining hiring and staffing/resource needs and utilization across the team • Ensure accurate tracking of billable and non-billable time for invoicing and profitability • Continuously identify problems, unexpected data trends and determine root cause to offer your team and the client a solutions • Create strong client relationships that reinforce a partner philosophy, and are grounded in trust, service, and result in a high level of client satisfaction • Assist the client in evaluating and troubleshooting system and process issues and identifies opportunity for escalation and improvement in/outside scope of Payroll Services • Anticipate client needs through deep level understanding of payroll processes and operations • Partners with clients on business impacting decisions that affect payroll and provides valuable insights • Responsible for all timelines and execution of deliverables Requirements: • 5+ years of full cycle payroll processing experience in a multi-state environment • 3+ years of people and performance management experience • Expert knowledge of year-end and payroll tax reconciliations • Experience using one or more of these systems: ADP Workforce Now or Workday Payroll • Microsoft Office 365, Excel (including basic formulas and VLOOKUP’s) • Excellent written and verbal communication skills • Excellent critical thinking skills with an emphasis on problem-solving • Strong organizational skills with the ability to meet deadlines Benefits: • Flexible work arrangements • Discretionary bonus based on firm and individual performance • Training and industry certifications Apply tot his job
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